Lawsuit
FTC: Ring spied on customers
2023The FTC found Ring let employees and contractors watch customers' private videos and failed to secure them, resulting in a $5.8M settlement.
Individual
Keith B. Alexander
Board member
Retired four-star U.S. Army general who directed the National Security Agency and led U.S. Cyber Command from 2005-2014, and founder/co-CEO of cybersecurity firm IronNet; he joined Amazon's board of directors in September 2020. His appointment drew criticism from civil-liberties advocates given his role in mass-surveillance programs, and he informed Amazon in April 2026 that he would not stand for re-election.
On the record
Companies
Incidents in their orbit
Investigation
2,000+ police footage partnerships
2021Ring built partnerships with thousands of police and fire agencies to request residents' doorbell footage, turning private homes into a distributed surveillance network.
Investigation
Falsely matched 28 members of Congress
2018The ACLU showed Amazon's Rekognition falsely matched 28 members of Congress to mugshots — disproportionately people of color — while Amazon marketed it to police.
Ban / Halt
Police-use moratorium
2020Amid bias findings and protests, Amazon paused police use of Rekognition — a moratorium it later extended indefinitely.
- ↳Amazon pauses police use of Rekognition — Reuters, 2020